Refund policy

At ShiKai, we are proud of our products and our loyal customers. Please reach out to us if you are not completely satisfied with your ShiKai.com purchase within 30 days of purchase to return your item.  If you have purchased your ShiKai product from a retail store or online partner of ShiKai, please return item directly to place of purchase for refund. 

Questions?
Contact us: info@shikai.com or call (800) 448-0298